Here is an interesting feature on business etiquette and protocol in Denmark.

Meeting Etiquette

. Appointments are necessary. 
. Confirm appointments in writing.
. Initial correspondence should be made to the company and not an individual. 
. Do not try to schedule meetings from mid June through mid August as many Danes are on vacation. 
. You should arrive at meetings on time. The Danes you are meeting will be punctual. 
. Telephone immediately if you will be detained more than 5 minutes. 
. Shake hands with everyone upon arriving and leaving. Handshakes should be very firm and rather short. Maintain eye contact while being introduced. Always shake hands with women first. 
. Business cards are exchanged. Your business card should have the physical address of your company and not a post office box. 
. Danes use their professional title and their surname. If someone does not have a professional title, use Herr (Mister), Fru (Misses) or Froken (Miss). Danes move to first names quickly. Nonetheless, wait to be invited before using someone's first name.

Business Negotiation

. Send an agenda before the meeting and work from it without deviation. 
. Decisions are made after consulting with everyone involved. 
. Presentations should be well-organized and factual. Use facts, figures and charts to back up statements and conclusions. 
. Maintain eye contact while speaking. 
. There will be a minimal amount of small talk. Danes prefer to get down to business quickly. 
. Communication is direct.